Terms and conditions

Offers are non-binding unless stated otherwise in writing. An offer is normally valid for four weeks.

Prices are exclusive of VAT unless stated otherwise. Scope, deliverables, planning, dependencies, and acceptance criteria are agreed before work starts.

A fixed fee covers the agreed scope only. Changes in functionality, content, integrations, data, reporting, design, tooling, testing, meetings, or delivery assumptions can lead to extra work.

Consultant days, embedded capacity, support, or advisory work can be billed as agreed in the proposal or contract.

The client provides timely access, content, data, feedback, decisions, approvals, and subject-matter knowledge needed for delivery.

If required input is late or incomplete, we may pause work, move deadlines, or charge reasonable additional costs.

Deadlines are planning targets unless explicitly agreed as final deadlines in writing.

If work is delivered in phases, we can pause the next phase until the previous phase is approved or paid.

Deliverables are considered accepted when they are approved, used in production, or not reasonably rejected within the agreed review period.

Feedback must be specific enough for us to reproduce, assess, or implement it.

Invoices are payable within 14 days unless agreed otherwise. For website and software projects, a 50% upfront payment can be required, with the rest due at delivery or go-live.

Late payment can lead to statutory commercial interest, collection costs, suspension of work, or suspension of access to systems.

Both parties keep confidential information confidential during the project and for five years after it ends.

We may describe work in general terms as experience. Client names, logos, or detailed cases are only used when agreed or when they are already clearly part of public founder/product references.

Unless agreed otherwise in writing, our pre-existing knowledge, reusable modules, frameworks, prompts, templates, tooling, libraries, methods, and internal systems remain ours.

Client-specific deliverables, licenses, usage rights, source code transfer, repositories, and handover are arranged in the proposal or contract. Client materials remain the client’s property.

AI systems and automated workflows can produce incomplete, outdated, or incorrect output. Output must be reviewed before it is used for legal, medical, financial, HR, compliance, customer, or publication decisions.

AI JOB TEAM does not provide legal, medical, or financial advice through AI output.

When we process personal data for a client, the client is usually the controller and AI JOB TEAM acts as processor. The client is responsible for a lawful basis, data quality, data subject requests, and required notices.

We take appropriate security measures and act on client instructions where technically and commercially reasonable.

We may use hosting providers, cloud services, APIs, open-source software, frameworks, libraries, and third-party components.

Unless a specific SLA is agreed, we do not guarantee uptime, response times, availability, error-free operation, or continued availability of third-party services.

We use reasonable and market-standard security measures. We cannot guarantee that systems, websites, APIs, databases, or AI workflows are free from all vulnerabilities, attacks, malware, phishing, DDoS, or zero-day risks.

The client remains responsible for internal security policy, MFA, user management, device security, API keys, and safe handling of credentials.

Cyberattacks, ransomware, cloud outages, provider failures, internet failures, DDoS attacks, government measures, strikes, and natural disasters can count as force majeure.

In such cases we may suspend or adapt work without being liable for resulting delay or damage.

SEO, GEO, analytics, and advertising work are best-effort services. Rankings, AI citations, click prices, conversions, and platform approvals cannot be guaranteed.

Advertising budgets are normally paid in advance and are not refundable once spent or committed to a platform.

Clients remain responsible for their own domains, ad accounts, repositories, API keys, hosting accounts, and login credentials unless agreed otherwise.

We may log system use, access, and technical events for security, quality control, troubleshooting, and abuse detection.

On exit, we reasonably assist with export of available client data when invoices are paid. Source code, repositories, frameworks, AI systems, or internal tooling are transferred only if agreed in writing.

During the cooperation and for 12 months after it ends, the client may not hire or directly contract our employees, freelancers, or subcontractors outside AI JOB TEAM without written permission.

Our liability is limited to the invoice value of the work the claim relates to, excluding VAT. For ongoing contracts, liability is limited to a maximum of six months of invoice value.

We are not liable for indirect damage, lost revenue, lost profit, reputational damage, data loss, cybercrime, third-party failures, cloud provider issues, or damage caused by third-party tools, except where liability cannot legally be excluded.

Dutch law applies. Disputes are submitted to the competent court in the Netherlands, unless mandatory law requires another forum.